News/Blog

When you’ve chosen a cloud service provider that fits your mission and objectives, the next step is to mitigate potential risks by negotiating a cloud service level agreement, or SLA, that allows your business to thrive. The extra due diligence is worth it.

The nightmare scenario is familiar to every chief technology officer or C-suite executive: total system failure. It’s a chilling thought. In an instant, an organization’s core business functions and systems collapse. Frequently, the root cause or event isn’t immediately apparent, leaving IT teams scrambling for answers as they fend off a barrage of questions from all angles.