Did you know? GovDataHosting provides a comprehensive set of application management options to augment each customer’s system support team. While our technical team always manages the underlying operating system layer for each customer’s virtual server, customers often request additional managed services for their database, middleware, COTS, and customized applications.
We help customers extend the value of their IT investments, maintain and upgrade legacy systems, boost security compliance, enhance performance, and maintain availability when it’s needed most. GovDataHosting allows our customers to focus on the mission at hand, without worrying about application upkeep. We offer support across Microsoft, Oracle, Red Hat, Apache, Drupal, and other custom applications.
Microsoft Support Options
Microsoft Windows Server | Windows Server operating system management and support services are provided to all customers as part of our base cloud offering. Operating system support includes initial compliance configuration/hardening as well as ongoing continuous monitoring, privileged user management, remote access management, security patching, and vulnerability management.
Microsoft SQL Server | SQL server database administration services are offered as a basic database administration service and advanced database administration service. Both options include database initial compliance configuration/hardening plus ongoing continuous monitoring, security patching, and vulnerability management.
Microsoft Internet Information Services (IIS) | IIS web server administration services include website setup and management, SSL certificate configuration, URL redirects, initial compliance configuration/hardening and ongoing continuous monitoring, security patching, and vulnerability management.
Microsoft SharePoint | SharePoint farm administration services include basic farm setup, testing and ongoing management. SharePoint farm administration support scope includes initial compliance configuration plus ongoing continuous monitoring, SharePoint farm patch and vulnerability management.
Oracle Support Options
Oracle Database | Oracle database administration services are offered as a basic database administration service and advanced database administration service. Both options include database initial compliance configuration and hardening, plus ongoing continuous monitoring, security patching, and vulnerability management.
MySQL Database | MySQL database administration services are offered as a basic database administration service and advanced database administration service.
Both options include database initial compliance configuration/hardening plus ongoing continuous monitoring, security patching, and vulnerability management.
Red Hat Support Options
Red Hat Enterprise Linux | Red Hat Enterprise Linux operating system management and support services are provided to all customers as part of our base cloud offering. Operating system support includes initial compliance configuration and hardening as well as ongoing continuous monitoring, privileged user management, remote access management, security patching, and vulnerability management.
JBoss Web Server | JBoss web server administration services include website setup and management, SSL certificate configuration, URL redirects, initial compliance configuration and hardening, and ongoing continuous monitoring, security patching, and vulnerability management.
Apache Support Options
Apache HTTP Server | Apache HTTP/Tomcat web server administration services include website setup and management, SSL certificate configuration, URL redirects, initial compliance configuration and hardening, and ongoing continuous monitoring, security patching, and vulnerability management
Content Management Support
Drupal CMS | Drupal core administration services include basic core setup, testing, and ongoing management. Drupal core administration support scope includes initial compliance configuration plus ongoing continuous monitoring, Drupal core patch and vulnerability management. We also provides support for other content management systems (WordPress, Expression Engine, and Joomla).
Custom Application Support
In addition to our standard application support options, GovDataHosting can provide support for hundreds of specialized commercial and custom designed applications. Across types and complexities, GovDataHosting delivers full-range support and maintenance bundled with our single-source, integrated cloud infrastructure and cloud hosting services. If you would like to take application management and security off your team’s plate, contact us today to discuss your specific support requirements.
